Can I get a refund?

Yes, you will receive a full refund if you are not satisfied with the item! or if you don’t receive the item! You need to contact customer support for a refund. Return the item & get full refund. Refund process can take 3-14 days. You can also get a full/partial refund depending on the condition if the product has a problem or broken. You need to send the item back to Ruusuvuorenkuja 3, F 57, Vantaa- 01450, Finland.

Return Policy

Yes, we offer 21 days return if the item has a problem.

What is your International Returns address?

Return address: Ruusuvuorenkuja 3, F 57, Vantaa- 01450, Finland.

I need my refund redirected to a different account

So sorry about this issue! Unfortunately, we are only able to issue a refund to the original point of purchase for the order. Please reach out to your bank for more information on how to reroute the funds to the correct account. In some special cases, we may refund to direct bank account.

Courier or USPS courier marked my package as undeliverable. What now?

Oh no! If your package is determined to be undeliverable by USPS, it will be returned to our place. Once we physically receive your package and confirm that it was undeliverable, we will issue a full refund for your order. You will be notified when this happens! Unfortunately, we are unable to re-ship orders that are returned to us.

Can I return my gift for a different item?

We’re so sorry to hear that you are unhappy with your products! Unfortunately, due to the low-cost nature of our products we have a no return, refund, or exchange policy. We apologize for any inconvenience this may cause!

Can I cancell my order after I’ve placed it?

Yes, you can cancell the order within 30 minutes after you’ve placed it. Send a cancellation request to our customer support.

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